Once payments are confirmed and processed, the delivery will be initiated immediately and a delivery date will be given and outlined on your e-mail confirmation of purchase. As will be outlined on your shopping cart during purchase, Stock availability will be given and as such a delivery date will be given providing notification & authorization of payment has been confirmed and accepted. FV Jewellers Ltd cannot be held responsible for delivery delays caused by third party delivery services. All deliveries will require an acceptance delivery signature. Where goods are deemed non-deliverable by the delivery service due to a problem address, and subsequently returned to FV Jewellers Ltd, we reserve the right to charge a an admin fee together with a new delivery fee. Delivery fees will be outlined on your payment processing page when proceeding to the checkout phase on the website. Delivery charges are subject to your state location and for International deliveries we will quote you according to your international destination, all goods will be dispatched using standard international delivery services. Delivery will be charged as per our listed price on the website for the UK.

Guarantees on our products:

All products supplied are covered by the terms and conditions of the Manufacturer's Guarantee for their stated period. This guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance, consumables, cosmetic damage is not covered. This does not affect any statutory rights that you may have.

Back Orders:

FV Jewellers Ltd normally has a full stock of goods for sale on our website. However, some items might not be available on our stock list due to heavy demand, we will back order for you. We will immediately notify you be e-mail with a new delivery date.

Delivery Information

At FVJewellery.com we like your special purchases to arrive in perfect condition.

Every item is send to you in a luxury presentation gift box .

Delivery will be made by Royal Mail special delivery and will reach you within three to five working days

If we are unable to dispatch your order within our 'normal' 3-5 day delivery, we will contact you to discuss and advise.

Postal charge:

We operate a £ 5.50 postal charge per parcel for world wide delivery, to sign for.

All orders must be signed for upon receipt.